Find the right retail AI Investment

Every part of the retail journey can be enhanced with AI. Answer these 8 questions to find your perfect investment.

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QUESTION 02

Which area of the business do you work in?

    Results

    All done!

    We’ve figured out which AI investments could bring you the biggest benefits and ROI. Fill in the form to see your results.

    use ai to

    transform your customer experience_

    Using AI to enhance the ways customers experience your brand can bring on a wide range of benefits. Whether it’s changing the way you communicate, improving customer satisfaction or introducing an innovative offering that makes you stand out, customer-centric AI can be integrated at almost any stage of the retail journey.

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    Effective Solutions

    These solutions can improve the experience of your customers at almost all stages of their journey, helping you achieve objectives like boosting sales and driving loyalty.

    Share this quiz on social media to help your followers find the right AI investment.

    AI Search and Recommendation
    01.

    AI Search and Recommendation

    Predicts and suggests ideal products/services to give customers a faster and more relevant search experience.

    02.

    Call satisfaction rankings

    Classifies how successful individual calls were, providing powerful insight into training requirements, personal performance and call routing efficiency.

    AI Search and Recommendation
    AI Search and Recommendation
    03.

    agent support

    Analyses live calls and text interactions to quickly provide relevant contextual documentation directly to your agents.

    04.

    Trouble ticket management

    Automatically resolves complex tickets using historical data, providing customers with a quick, consistent and quality service.

    AI Search and Recommendation
    use ai to

    Achieve hyper efficiency_

    From reducing costs and driving productivity to streamlining inventory management and improving delivery times, the potential of AI to enhance operational efficiency for retailers is enormous. In fact, there are probably more ways to use AI to achieve these kinds of objectives than any others.

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    Effective Solutions

    These solutions can help almost any aspect of your business run more smoothly, helping you achieve objectives like reducing waste or elevating productivity.

    01.

    Demand prediction

    Estimates upcoming inventory requirements and splits them by location and region, allowing you to better manage stock flow across your depots.

    CHATBOTS
    02.

    Chatbots

    Solve enquires and capture data by automatically communicating with customers via text chat – taking strain off your workforce and providing a better customer experience.

    warehouse Robotics
    03.

    Warehouse robotics

    Use Deep Reinforcement Learning to accurately adapt and perform tasks in your warehouse, allowing you to save considerable costs on workforce and energy.

    04.

    Written order and inquiry digitization

    Reads typed or handwritten documents and converts them into digital ones, letting you process them more efficiently and accurately.

    05.

    Automated stock management

    Improves downstream processes and systems to make your inventory management more efficient.

    voiceIvr
    06.

    Voice IVR and Call Routing

    Lets you prioritize incoming calls and gather information before human interaction, making your call centre operations more efficient.

    07.

    Agent support

    Analyses live calls and text interactions to quickly provide relevant contextual documentation directly to your agents.


    08.

    Automated call classification

    Organizes text and audio calls after communication, allowing them to be automatically and accurately logged.

    CHATBOTS
    09.

    Call satisfaction rankings

    Classifies how successful individual calls were, providing powerful insight into training requirements, personal performance and call routing efficiency.

    use ai to

    leapfrog
    the competition_

    Today’s fast moving world makes getting ahead of the competition all the more challenging. By integrating strategic AI solutions across the retail journey, you can achieve a range of different objectives; from acquiring new customers or driving sales of a particular product, to standing out in the market or finding ways to make your prices more competitive.

    Find out how

    Effective Solutions

    These solutions give you the opportunity to do things differently to your competitors, helping you achieve objectives like selling more products or anticipating demand.

    Target Marketing
    01.

    Target Marketing

    Finds customers with the highest propensity to buy, giving you a better ROI from your marketing budget.

    02.

    Demand Matching

    Learns the common interests of customers, helping you increase sales with improved product positioning.

    Demand Matching
    AI Search and Recommendation
    03.

    Automated planogram compliance

    Ensures the right products are in the best position on shelves, increasing sales and ensuring a consistent brand feel instore.